December Enhancements: Custom Fields and Inspection Reporting

What are they?

REACH24
  • More custom fields. Have more custom fields you'd like to include in service events? Now, all user types (trucking dispatchers, service centers, shippers, and equipment providers) can add up to 10 custom fields in the in the control panel. What's more, notes can now be added as a field type in addition to text, number, date/time, and checkbox formats.
REACH24
  • Equipment inspection and DVIR reporting. Portal admins are now able to download transactional report data for equipment inspection and driver vehicle inspection reports. These reports are accessible through the transactional reports icon on the dashboard.

Why are they important? A greater amount of custom fields allow admins to tailor the information desired from vendors without tracking it down beyond their REACH portals. In addition, the notes field type allows long-form responses without relying on the comments section within service events and the scrolling that often ensues.

Finally, the ability to create transactional reports for equipment inspections and DVIRs allow admins to capture detailed information for high volumes data.

Who gets them? All user types - trucking dispatchers, service centers, shippers, and equipment providers - will receive these enhancements.